Privacy Policy

1. Overview

This Privacy Policy explains how Your Home Express, LLC (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website (the “Site”), subscribe to our services, or interact with our marketing communications.

By using the Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

 We collect information in the following ways:

A. Information You Provide Directly

 When you:

• make a purchase
• create an account
• sign up for our newsletter
• enter your email through a pop-up
• subscribe to a product
• contact our support team

You may provide:

• Name
• Email address
• Billing address
• Shipping address
• Payment information (processed securely via Shopify; we do not store card numbers)
• Order history
• Account details

B. Information Automatically Collected 

When you browse the Site, we automatically collect:

• IP address
• Device information
• Browser type
• Pages viewed
• Time spent on pages
• Referring URLs

This helps us improve website performance and user experience.

C. Information Collected Through Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to:

• recognize your device
• remember your preferences
• analyze site traffic
• track conversions
• serve personalized ads

Technologies include:

• Meta Pixel (Facebook/Instagram)
• TikTok Pixel
• Shopify Analytics
• Klaviyo email tracking cookies

These tools allow us to understand which products interest you and show relevant ads.

You may disable cookies in your browser settings.

D. Information Collected for Subscriptions

When you enroll in a subscription:

• we collect email, payment method, and renewal details
• your card is charged at recurring intervals

We store subscription details but never store full credit card numbers.

3. How We Use Your Information

We use the information we collect for:

 A. Order Fulfillment

• process payments
• ship products
• handle returns
• send order updates

B. Customer Support

• respond to questions
• resolve issues
• support 100% Satisfaction Guarantee claims

C. Marketing Communications

• send emails through Klaviyo
• offer promotions and product updates
• deliver cart reminders
• personalize campaigns

You can unsubscribe from emails anytime.

D. Advertising & Personalization

Using Meta Pixel and TikTok Pixel, we may:

• show personalized ads
• measure ad performance
• analyze customer behavior

E. Website Optimization

• improve performance
• detect security issues
• analyze trends

F. Compliance & Fraud Prevention

• protect against unauthorized transactions
• reduce risk and protect our customers

Buy with Prime Fulfillment

If you place an order using Buy with Prime:

• Amazon may handle order confirmation, shipping notifications, returns, and refunds
• We may receive non-sensitive order data necessary for product support or quality assurance

4. Sharing Your Information

We only share your data with trusted third parties necessary to operate our business:

✔ Shopify (store, checkout, payments)

✔ Klaviyo (email marketing)

✔ Payment processors (Shopify Payments, PayPal, etc.)

✔ Shipping carriers

✔ Ad platforms (Meta, TikTok)

✔ Analytics tools

These partners are contractually required to protect your information.

We never sell or rent your personal data.

Buy with Prime Data Sharing

When you use Buy with Prime at checkout, Amazon processes your:

• payment information
• shipping address
• billing details
• order information
• Prime eligibility

Amazon may share limited data with us to:

• confirm your order
• fulfill product-level obligations
• maintain accurate records

We do not receive or store:

• your Amazon login credentials
• your full payment details
• your Amazon account information
• your Prime membership information

Your use of Buy with Prime is governed by:

• Amazon’s Terms of Use
• Amazon’s Privacy Policy

We recommend reviewing Amazon’s policies for details on how your information is handled within the Amazon ecosystem.

5. Cookies & Tracking

Cookies allow us to:

• remember your cart
• process orders
• personalize ads
• run analytics
• support login functionality

You may control cookies through your browser settings.

Disabling cookies may affect site performance.

6. Subscriptions & Auto-Renewal

When you subscribe to a product:

• your payment method is charged automatically
• renewal intervals are set at checkout
• you may cancel at any time through your account or by contacting support
• updates to pricing or terms will be communicated in advance

Your subscription data is processed securely through Shopify.

7. Data Retention

We retain your personal information:

• as long as your account is active
• as long as necessary to fulfill orders and comply with legal obligations
• typically up to 7 years for tax and accounting requirements

You may request deletion of your data at any time (see Section 10).

8. Data Security

We use industry-standard security measures to protect your information, including:

• SSL encryption
• secure Shopify checkout
• restricted internal access
• encrypted data storage

However, no method of transmission over the Internet is completely secure.

By using the Site, you acknowledge this risk.

9. Children’s Privacy

Our Site is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from children.

10. Your Rights

Depending on your location, you may have the right to:

• access your personal information
• update or correct your information
• request deletion (“right to be forgotten”)
• opt out of marketing communications
• restrict certain data uses

To exercise these rights, email us at:

support@amishfarmscollection.com

We will respond within a reasonable timeframe.

11. Third-Party Links

Our Site may include links to external websites.

We are not responsible for their privacy practices.

We recommend reviewing their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy at any time.

Changes take effect upon posting to this page.

We encourage you to review it periodically.

13. Contact Us

If you have questions about our Privacy Policy or how we handle your information, contact us at:

Your Home Express, LLC

St. Petersburg, Florida, USA

support@amishfarmscollection.com